We are CAT Technologies, the leader in Contact Center services, Business Process Outsourcing (BPO) and Customer Experience.
We create positive experiences
and build long-term relationships with our customers.
Positive experiences with world-class innovative solutions
We integrate processes, services and technology relying on our best practices of operational management and human resources. We design customized solutions for each of our customers, incorporating state-of-the-art tools.
Our wide range of services and tools offers each customer the best experience through multiple contact channels.
In CAT Technologies, we apply the best global management practices and the best operational development, which allow us to offer our customers the best Return of Investment (ROI).
Engagement and omnichannel experiences
Our history in BPO service management in the Contact Center and Omnichannel Management supports us when developing each process for each contact. Our know-how allows us to incorporate more service channels, with a 100% integral strategy which enables us to accommodate our customers’ needs.
Our wide business suite allows us to hyper-personalize experiences, directing the right customer to the right resource in the right context through Artificial Intelligence tools.
Join our team!
Are you ready to change the game?
New generation services:
Telemarketing
Through multiple channels, driven by Business Intelligence (BI) tools and highly qualified professionals.
Tele-collections
With predictive models and Artificial Intelligence, we transform the collection process into a fast and efficient model.
Customer Service
Our holistic approach yields positive experiences in every contact.
Digital Marketing
We apply the best practices and integral processes used by the corporate segment.
CX Consulting
We define and implement digital transformation strategies based on customer journey and tailored for each kind of consumer.
Back Office
We solve administrative and documentation management processes with trained and highly productive resources.
Analytics
The purpose of our data analytics service is to turn data into knowledge.
New generation tools:
