News

Javier Serafini: “Resulta estimulante que el Gobierno esté entendiendo el valor de nuestra industria”

El Ministerio de Modernización, Innovación y Tecnología de la Ciudad de Buenos Aires y la Cámara Argentina de Centros de Contacto (CACC), recientemente firmaron un acuerdo mediante el cual las empresas que integran dicha Cámara se comprometen a instalarse en l...
Javier Serafini: “CAT gave results to its customers and that`s why they renew their trust in us”

Javier Serafini: “CAT gave results to its customers and that`s why they renew their trust in us”

Javier Serafini CEO at CAT Technologies CCSUR, 26/12/2016   What was CAT`s most innovative project during this year? Javier Serafini: this year we created a Business Intelligence area. We incorporated technology and knowledge, data...
Javier Lobos, CAT Technologies San Luis, “2016 was a very good year, even better than 2015”

Javier Lobos, CAT Technologies San Luis, “2016 was a very good year, even better than 2015”

Javier Lobos Management Coordinator, San Luis` office   CCNEWS, 23/12/2016 Javier Lobos , Management Coordinator at CAT Technologies in San Luis, is the ideal protagonist to prepare a balance of 2016 and outline the expectations for...
Silvia Figueiras: “I`m deeply thankful to CAT Technologies for seeing both my life and working experience”

Silvia Figueiras: “I`m deeply thankful to CAT Technologies for seeing both my life and working experience”

Silvia Figuerias Telemarketer   CCNEWS, 11/10/2016   We usually relate the contact center industry with a field that offers students their first job. However, CAT Technologies also gives employment to “other young people”, lik...
CAT Technologies achieved its 50º donation of Teaming, their CSR program

CAT Technologies achieved its 50º donation of Teaming, their CSR program

As part of its Corporate Social Responsibility program, named Teaming, CAT Technologies made its 50th donation, to Asociación Corazones Abiertos, located in the district of San Martin, Buenos Aires.
CAT Technologies celebrates the 2nd anniversary of its operation center at Parque Informático La Punta, San Luis

CAT Technologies celebrates the 2nd anniversary of its operation center at Parque Informático La Punta, San Luis

Among these two years, the company showed its commitment by the implementation of several projects and the creation of new job positions, increasing its staff 106% since its arrival.
Cat Technologies, along with Santander Rio Bank, took part in the event “Storytellers’ friends”

Cat Technologies, along with Santander Rio Bank, took part in the event “Storytellers’ friends”

We participate, alongside with Santander Rio Bank, in the meeting of Fundación Leer, aimed to encourage the habit of reading in different schools. This allowed us to live a new experience within the framework of Corporate Social Responsibility.
Brenda Aiello, CAT: “There is nothing more gratifying than sharing success”

Brenda Aiello, CAT: “There is nothing more gratifying than sharing success”

Having been in the industry for 11 years, Brenda Aiello confessed that although she is doing an architecture career, she is unable to imagine her future without working in a Call Center, as it's the only job she's ever done.
CATNET, the new internal social network in CAT Technologies

CATNET, the new internal social network in CAT Technologies

CAT Technologies launches a new internal tool called CATNET. Produced entirely by the company, it is meant to optimize productivity and strengthen engagement with its employees.
"The challenge for the industry is to evolve and generate more value added services"

"The challenge for the industry is to evolve and generate more value added services"

We talked to Javier Serafini, CEO at CAT Technologies, to make a review of 2015 for the company specialized in BPO services. Details of a key year where operations were consolidated, new accounts were created and the company´s staff in San Luis province ...
Balance and perspectives 2015 – 2016

Balance and perspectives 2015 – 2016

Interview to Esteban Corso, Operations Director at CAT Technologies. What`s your vision of the contact center industry during 2015? What`s your balance? Over 2015, the industry continued its progress into the business of Digital Marketing for Customer...
“I always suggest the operators to make the most of their work at the contact center”

“I always suggest the operators to make the most of their work at the contact center”

Interview with the supervisor Pablo Chanampa: “I started working for CAT Technologies in 2005, as an agent for the company Personal - that was growing a lot back then -, six months later I got promoted to team leader”.
“The core idea of any operations management is to make things happen"

“The core idea of any operations management is to make things happen"

Interview with Mariano Quesada, Manager of Operations at the site of CAT Technologies La Punta, San Luis - My first encounter happened back in the '90s. At that time, Mapfre began operating in Argentina. I remember that I came into the operations area...
Long-term relations with our clients

Long-term relations with our clients

Javier Serafini CEO de CAT Technologies   CCSUR, 18/12/2014 Please identify the main points where CAT adds value to customers. Javier Serafini: CAT reacts promptly to requirements, strives to identify our customers` needs,...
CAT Technologies: Towards a new CSR voluntary dimension

CAT Technologies: Towards a new CSR voluntary dimension

CCSUR, 17/06/2015 The BPO services provider announced that as part of its Corporate Social Responsibility project which started 4 years ago, the company handed over 350.000 Argentinian Pesos through 40 donations to institutions that are actively engaged...
CAT Technologies: A People's organization

CAT Technologies: A People's organization

CAT TECHNOLOGIES management is based on efficient human actions and aimed at satisfying our customers´ expectations consistently with our context. We are talking about people communicating with each other based on guidelines agreed with third parties. ...
“The key is to know the needs and the results expected from companies”

“The key is to know the needs and the results expected from companies”

Esteban Corso Operations Manager in CAT Technologies.   CCSUR, 20/04/2015   1) Could you briefly tell us your business vision? For instance: the market and its competitive environment, players in Argentina and the region, tr...